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We are happy to accept returns within 30 days of your purchase. To process your return, please head to our return portal here: Alani Nu Returns. We will take your product back for store credit, equal to the retail cost of the item(s) purchased.
Exclusions and Final Sale Items:
- All drinks, snacks, merchandise, and limited-edition items
- We do not accept returns on purchases made through retail locations.
- All discounted, promotional, and sale items, including all items purchased during our Black Friday promo/sale (11.14.22 - 11.17.22) are final sale and cannot be returned.
International returns: Customers are responsible for return shipments and costs. We will issue store credit for the return once we receive the item(s) back at our warehouse. Once you have dropped off your item(s) with the shipping carrier, please be sure to reach out to our Customer Service Team at firstname.lastname@example.org with your package's tracking number. We do not assume responsibility for reimbursement or compensation of returned packages lost in-transit.